EVOCAR Support

Help with your account, study progress, audio, reminders, or EVOCAR Plus.

Contact us

Include the device model, iOS version, and what happened. Never send your password or full payment details.

Email support@evocar.app

Account and progress

Sign in with the same email address on each device. If a cached study pack is available, you can keep reviewing while offline and sync when your connection returns.

You can permanently delete your account and learning data from Settings → Delete account.

Audio

Pronunciation audio needs a connection the first time a clip is loaded. Previously cached clips can play offline. If a clip is unavailable, reconnect and try it again; EVOCAR will not replace it with an unrelated device voice.

Reminders

EVOCAR asks for notification permission only after you choose Set my reminder. You can change notification access later in iOS Settings.

Subscriptions

Purchases, renewals, and cancellations are managed through your Apple ID. In EVOCAR, use Restore Purchases if an active subscription is not recognized. You can manage or cancel a subscription in your App Store account settings.